At Live Point, we are committed to delivering your orders safely and on time across Bangladesh.
Delivery Coverage
- We currently deliver products to all major cities and districts across Bangladesh.
- Delivery availability may vary for some remote areas.
Delivery Time
- Inside Dhaka: 1–3 business days.
- Outside Dhaka: 2–5 business days.
Delivery times may vary during public holidays, festivals, adverse weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated based on the delivery location and will be displayed during checkout.
Order Processing
- Orders are processed after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you may receive an update regarding your delivery.
Delivery Guidelines
- Please ensure that your name, phone number, and delivery address are accurate while placing your order.
- Someone should be available at the delivery address to receive the package.
- If the delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or unreachable phone number, additional delivery charges may apply for re-delivery.
Delivery Inspection
- Please inspect your product in the presence of the delivery agent before accepting the package.
- If you receive a damaged, defective, or incorrect product, you may return it immediately following our Return & Exchange Policy.
Delays
While we strive to deliver every order within the estimated timeframe, delays may occur due to:
- Natural disasters or severe weather conditions.
- Public holidays or festival seasons.
- Courier service delays.
- Unexpected operational issues.
In such cases, we appreciate your patience and understanding.
Contact Us
If you have any questions regarding your shipment or delivery, please contact our customer support team with your Order ID for prompt assistance.